1. Information We Collect
At Poleznaya Petrushka, we collect information to provide better services to our users. We collect information in the following ways:
Personal Information
- Contact Information: Name, email address, phone number, and mailing address when you contact us or sign up for our services
- Communication Records: Records of your communications with us, including emails, phone calls, and support tickets
- Payment Information: Billing information and payment details when you purchase our services
Usage Information
- Website Analytics: Information about how you use our website, including pages visited, time spent, and navigation patterns
- Device Information: Information about your device, browser type, operating system, and IP address
- Cookies and Tracking: Data collected through cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide, maintain, and improve our podcast launch intensive services
- Communication: To respond to your inquiries, send updates, and provide customer support
- Marketing: To send you promotional materials and newsletters (with your consent)
- Analytics: To understand how our services are used and improve user experience
- Legal Compliance: To comply with applicable laws and regulations
- Security: To protect against fraud, abuse, and unauthorized access
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our business
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of business assets
- Consent: With your explicit consent for specific purposes
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection practices
- Incident response procedures
5. Your Rights and Choices
Under Canadian privacy laws, including PIPEDA, you have the following rights:
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Withdrawal: Withdraw consent for certain uses of your information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request a copy of your information in a structured format
- Complaint: File a complaint with the Privacy Commissioner of Canada
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through our cookie banner and your browser settings. Types of cookies we use include:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand website usage and improve performance
- Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including:
- Customer records: 7 years after last interaction
- Marketing communications: Until you unsubscribe
- Website analytics: 24 months
- Support tickets: 3 years after resolution
8. International Transfers
Your information may be transferred to and processed in countries other than Canada. When we transfer information internationally, we ensure appropriate safeguards are in place, including:
- Adequacy decisions by the Privacy Commissioner
- Standard contractual clauses
- Certification schemes and codes of conduct
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending an email notification to registered users
- Displaying a prominent notice on our website
Your continued use of our services after the changes take effect constitutes acceptance of the updated policy.
11. Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us: